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For a long time, support worked for us as it does for almost any ERP partner: a report comes in, we address it, we solve it. That works, but it has one major drawback. By the time a user calls or creates a ticket, they have already been inconvenienced. A booking that didn’t work, a screen that was hanging, an order that didn’t go through.

We have turned that around in recent months. We now monitor telemetry for the Business Central environments we manage daily. Every evening, a report compares the past 24 hours to the previous week’s average. If something catches our eye, we will go to it. Often before the customer even realizes that something is going on.

The striking thing is that most of the things we find like this have never been received as complaints. Users get used to a slow screen or an error message that is “just part of it”. That’s where the profit lies.

An ERP system helps companies connect their business processes and manage data centrally. However, when choosing an ERP system, you need to look beyond today’s functionality. How easily can you integrate other applications? Can different departments work with the same data? And how does the software scale alongside your organization?

Microsoft Dynamics 365 Business Central offers a foundation that goes beyond standard ERP: Microsoft’s platform-based approach. In this blog, you will learn what that entails and why it is particularly relevant for construction companies and technical service providers.

Until now, analysing Business Central figures in Power BI meant building your own connection through APIs or an intermediate solution. That is changing. At FabCon Europe in Barcelona on 29 September 2026, Microsoft announced data mirroring for Business Central in Microsoft Fabric. It lets you mirror your Business Central data directly to Fabric. In this article you read what it is, what you need, what it costs and when it makes sense.

Working with refrigerants requires expertise, clear agreements, and the correct certification. And it is precisely in this last area that much is changing.

Due to the revised European F-gas Regulation, certification rules have been expanded. The certification requirement applies not only to F-gases but also to certain natural refrigerants, such as hydrocarbons, CO₂, and ammonia.

In the Netherlands, this has been implemented in a new certification system with BRL 200 for individuals and BRL 100 for companies.

What does this mean for technicians and installation companies?

Many field service organizations want the same thing: reduced travel time, better planning, and greater control over capacity and execution. However, what they often mean is actually something more fundamental: predictability in an operation that is currently managed primarily reactively.

AI and Machine Learning are frequently cited as solutions in this regard. The value lies not only in the technology itself, but also in how well it aligns with your way of working. Without that, it remains an extra layer of complexity. With the right foundation, it becomes a steering tool.

What a wonderful day it was! We look back with great pleasure on our customer event at the Sparta Stadium, where customers, partners, and colleagues came together for a day full of knowledge sharing, inspiration, and valuable encounters.

Nowadays, IT is taken for granted as much as tap water. It just works until suddenly it stops. And it is precisely then that it becomes clear how much actually lies behind that self-evidence.

Behind both water and IT lies an invisible world of infrastructure, processes, controls, and people who ensure that everything continues to function.

Nowadays, profit or loss is partly determined by the effective use of reliable, flexible business software.

However, choosing a suitable ERP solution and the right implementation partner is anything but simple! The investments are substantial, and there is always a risk of failure. Moreover, once made, choices cannot be reversed due to the major financial and organizational consequences. Your selection process must therefore lead to the right choice right away!

That is precisely why Bluace is organizing the ERP Masterclass on Thursday, September 17, 2026. Reserve your place now.

For maintenance companies that both create long-term maintenance plans and carry out the work, this is an interesting time. Property managers – housing associations, municipalities, HOA managers, investors – are getting busier on all fronts: higher reporting requirements, tighter budgets, a sustainability task that can no longer be postponed, and fewer in-house technical staff. This creates opportunities for parties that offer the entire process of inspection, long-term maintenance planning, scheduling, and execution all under one roof.

In this blog, we will discuss why that integrated approach really benefits clients, and how your company can get the most out of it.

Many SMEs that approach us already have an idea of what they want: a new system, better reporting, and less manual work. What they actually mean is something else. They want control over their processes, over their numbers, over the direction of their company.

As an implementation partner, we see that difference every day. And it is precisely that difference that determines whether a project succeeds.

Everyone knows it: you are sitting behind your screen, and something is not working as you expect. Your first thought? Often, it’s not that something is wrong, but: “I don’t understand…”

And that is exactly where good IT support begins.

Because in many cases, there is no technical problem at all. The software works fine, but the question is: are you using it correctly? Do you understand all the possibilities? And are you really getting everything it has to offer?

At Bluace, we see this every day. Users get stuck, not because something is broken, but because it is unclear how it can be smarter, faster, or more efficient. That is why we always first look at the question behind the question: what are you trying to achieve, and how can the system help you with that?