Maritime and Offshore

Do you recognize these challenges?  

• Ships only stay in the port for a short time; there is no room for mistakes in planning;  
• Schedules continuously change due to weather conditions and logistics;  
• Technicians work on-site, often internationally; communication takes place via phone or WhatsApp;  
• Claims such as travel and accommodation expenses are complex and prone to errors;  
• Service and project assignments often overlap.  

If you recognize two or more points, Bluace is built for your organization.

One solution for service and projects

The work in the maritime sector is very similar to that in service & maintenance, but it is done under greater pressure and across various locations.

With Microsoft Dynamics 365 and our offshore project management software, you support:

• Service & maintenance on board ships;
• Installation and retrofit projects;
• Breakdowns and emergency repairs in ports;
• Offshore operations.

Also, check out our solution for calculations and projects.

OMDS: digital collaboration in the maritime chain

The maritime sector is increasingly adopting the One Maritime Data Standard (OMDS), an initiative of the 2BA Maritime Cluster to standardize product information. Bluace is connected to this cluster and fully supports OMDS within our software. This means that you:

• Have direct digital connections with other OMDS-connected companies;
• Exchange error-free product data with suppliers and partners;
• Have less manual work in purchasing, maintenance, and materials management;
• Collaborate more efficiently with shipyards, shipowners, and offshore operators.

Whether you provide service technicians, install engines, or perform ship maintenance, Bluace seamlessly integrates with your partners’ systems.

Smart planning, even when everything changes

When a ship enters the harbor, your team must be ready. Our field service management solution for the maritime sector requires:

• Dynamic scheduling of technicians and resources;
• Immediate insight into availability and capacity;
• Fast communication with field staff;
• Real-time adjustments in case of changes.

Our software helps you to switch quickly without losing oversight.

Always control over hours and costs

Activities in the maritime sector often incur additional costs, such as:

• Hotel stays;
• Travel expenses (international);
• Irregular working hours;
• Urgency surcharges.

With Bluace, you can easily record everything, directly from practice. This way, you prevent errors and speed up invoicing.

Case study: Terlouw Rotterdam

Terlouw Rotterdam is a Volvo Penta dealer and specialist in diesel engine service software for shipping. They provide technical services and installations on board and work daily under tight schedules around port visits and international technician deployments.

Challenges:

• Having technicians available as soon as a ship arrives;
• Combining service and project assignments in one overview;
• Correctly registering and invoicing travel and accommodation costs.

Results with Bluace:

• Faster claim processing after deployment of mobile time registration;
• Planners have real-time insight into technician availability;
• Service and projects now run through a single system.

“The lead time of service orders has gone from weeks to days.”
Jacqueline Terlouw – Terlouw Rotterdam

Ready for the future of maritime & offshore  

Digitalization is playing an increasingly important role within the maritime sector. Companies that organize their processes effectively can respond faster, work more efficiently, and adapt more quickly to changes. Bluace helps you take this step.