Een foto van de Van Nelle Fabriek, het kantoor van Bluace

Microsoft Dynamics 365

What is Dynamics 365?

Microsoft Dynamics 365 is a suite of intelligent business applications designed to help organizations manage their operations and customer relationships more effectively. It combines enterprise resource planning (ERP) and customer relationship management (CRM) features on one platform. Here are some key features of Microsoft Dynamics 365:

  • ERP capabilities: management of finance, supply chain, operations, and human resources;
  • CRM capabilities: management of sales, customer service, field service, and marketing;
  • Customizability: highly customizable to meet the specific needs of different industries and companies.
Screenshot van Dynamics 365 Field Service op een desktop
Installatiemonteur installeert een cv-ketel volgens de regels van de Gasketelwet

Example: an installation company for HVAC systems

Challenges:

  • Difficulty in scheduling and assigning technicians for installations and maintenance;
  • Lack of insight into the inventory of parts and materials;
  • Challenges in keeping track of customer history and service requests.

Solutions with Dynamics 365:

By implementing Dynamics 365, an installation company improves operational efficiency, increases customer satisfaction, and enhances overall service quality.

Dynamics 365 Sales

Aan de slag met Dynamics 365 bji Bluace
Enthousiast over dynamics 365 Koen

Microsoft Dynamics 365 Customer Service

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