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We often see separate systems, dispersed customer data, and a lack of overview in the installation, service, and maintenance industry. This makes it very time-consuming to find information, processes do not align well, and it becomes difficult to improve customer interaction and personally serve customers. Nowadays, customers expect more and more: immediate responses, personal communication, and a smooth experience at every contact point. Without the right systems and processes, it is nearly impossible to improve customer interaction in a way that meets these rising expectations.

The installation industry is doing well, but that success brings new challenges. Think of staff shortages, increasing work pressure, and ever-growing customer expectations. The consequence? Efficiency is no longer a luxury, but a necessity. Digitizing an installation company plays a key role in this. However, we at Bluace notice that many installation companies struggle with the question: where do you start? And especially: what does it yield?

Recently, NU.nl reported that two out of three entrepreneurs in the Netherlands are experiencing a staff shortage, with nearly 80% of construction companies heavily affected. Large organizations experience this issue the most (72%), followed by medium-sized (67%) and small companies (61%). In practice, this shortage leads to loss of productivity, delays, and overburdened work environments.

In a world where flexibility and efficiency are becoming increasingly important, capacity planning is no longer just an operational process but a strategic tool. Organizations that plan their capacity wisely not only create peace in execution but also build sustainable growth and customer satisfaction. In this blog, we dive into the broader value of capacity planning within various business processes.

Throw your RFI or RFP out the window today when you’re in an ERP selection process, and start with a Proof of Value as an essential step forward! Beginning with a Proof of Value (PoV) instead of a Request for Information (RFI) or Request for Proposal (RFP) has several advantages, especially when selecting a new ERP system such as Microsoft Dynamics 365 Business Central. Here are some key reasons why businesses should start with a PoV.

Proof of Value (PoV) is an essential intermediate step in the selection and implementation process of Microsoft Dynamics 365 Business Central. It provides a practical way to validate whether the solution meets business needs and contributes to the intended business goals. In contrast to a Proof of Concept (PoC), which mainly focuses on technical feasibility, a Proof of Value focuses on the concrete business value of the solution.

Business Central shortcuts are a convenient way to perform everyday tasks more quickly. You work more productively by invoking frequently used functions with your keyboard instead of using your mouse or finger. There’s no longer a need to search endlessly in the action bar. We are happy to show you the most important shortcuts.

Field Service Management (FSM) refers to managing field service activities, such as maintenance, repairs, and installations. This includes scheduling work orders, assigning the right tasks to the right technicians at the right time, and managing inventories to ensure technicians always have the necessary materials with them.

Business Central offers companies various tools to make their work processes more efficient. One of the valuable features is job queue entries. These posts help organize and track multiple tasks within the system. But what makes them so useful? In this blog, you’ll discover six reasons to use job queue entries in Business Central and how they can improve your business processes.

Organizations are constantly looking for ways to work more efficiently and innovatively in IT and business operations. Two stories about a lumberjack powerfully illustrate the importance of having the right tools and knowledge. These stories provide valuable insights that we can apply in the business context.

The year’s end is approaching, so many companies are preparing for one of the most important administrative tasks: closing the financial year. A correct year-end close is essential to ensure your financial records are accurate, complete, and ready for the new year. With Microsoft Dynamics 365 Business Central, you can carry out this process clearly and in a structured way. Whether you are an experienced user or just starting with Business Central, you can close your financial year smoothly and error-free with the right step-by-step plan. Follow the steps below to complete the process successfully.