There is no denying that implementing new business software costs money. These costs are an investment for your business because you are spending money to get something better. Although most companies are aware of this, the investment amount often creates doubts. At the same time, you usually earn back this investment faster than you think. Thanks to your investment, these five effects of using software for installers with a maintenance software module will immediately save you money.
1. Easy transfer from installation to maintenance
Using ERP software with a maintenance software module ensures a simple transfer from installation to maintenance. When the installation is complete, the maintenance software considers the necessary (preventive) maintenance, so you reduce problems and malfunctions at the customer. This also results in higher customer satisfaction. In addition, the system provides insight into when the serviced installation has reached the end of its life cycle and needs to be replaced with a new one, allowing you to react proactively.
2. Make efficient planning faster and easier
As an installation company, you probably have to deal with installation agreements and (preventive) maintenance. There are also requests for urgent jobs, all of which must be planned on the agenda of your technicians. One of the essential parts of the ERP software from Bluace is the planning module. Although we use various modules and consider per company which one suits you best, a general effect is that you can make efficient planning faster and easier. The resource planning software initially provides complete insight into your technicians’ day. In addition, the software considers the technician’s location and the jobs to be performed, reducing travel time.
Furthermore, the planning module considers the available parts in the service bus so that you can assign an urgent job where you must replace parts with a technician who can carry it out. Does your installation company have to deal with legislation and regulations such as the Gas Boiler Act? The resource planning also considers authorizations and certificates of a technician so that the appropriately authorized technician is scheduled for an installation or maintenance job. Overall, the planning module thinks of all kinds of different components that are important to you. As a result, planning takes less time and effort.
3. Spend less time on work preparation
The ERP software for the installation sector also ensures that you spend less time on work preparation. Think, for example, of an installation or maintenance that you have to perform that requires parts. Because the software defines the work processes, you can immediately see which needed features. In addition, the technique knows which parts are often used so that new stock is ordered on time. As a result, you do not have to postpone jobs because the necessary components are not in stock.
4. Do more work at the same time
As mentioned before, the planning module takes travel time into account. Installation and maintenance jobs in the vicinity are planned as efficiently as possible for a technician. Because employees spend less time in the car, they have more time to perform jobs that earn you money without increasing the workload for employees.
5. Send invoices to customers faster and without errors
The last but certainly not least important advantage of ERP software for installation companies is the faster and error-free invoicing. Over the years, our experts still regularly see installation companies that carry out the invoicing manually, which takes an enormous amount of time and is prone to errors. In addition, sometimes paperwork orders are lost, so the invoice is no longer correct. If you use the ERP software, technicians work on location with a Field Service App, which registers hours worked and materials used. The technician will have it signed for approval by the customer and immediately prepare and send you the correct invoice with the push of a button. In addition to being less prone to errors, you can send invoices faster and easier with the software so that the amount to be received is in your account sooner.
How quickly can you recoup your investment in maintenance software?
Of course, every entrepreneur wants to know how quickly the investment is earned back. Although it is impossible to attach a fixed term to this and varies per organization, we regularly see that investment is sometimes earned back within a year. Furthermore, you sometimes only need half of the planners due to the planning module, as we also saw at ESNW. That alone can save you thousands of euros per month. Are you curious about how your work processes can be optimized with software, what your investment amount is and how quickly we expect you to be able to earn it back? Contact us or make an appointment directly with one of our experts, and we will be happy to show you.