Infographics

Working with employees at the office and externally in the field service can present various challenges if you do not use the suitable planning module. There are several solutions available to keep your resource planning simple. Download the infographic and see which resource planning suits your organization best.

More and more companies today are implementing a digital customer portal. In the digital customer portal, customers, in some cases, even can solve their problems themselves, without an employee being involved. In addition, (potential) customers can create tickets 24/7. Your company is no longer linked to the opening hours of the customer service. Although not everyone has this modern tool up and running yet, more and more customers expect such a portal to be available. Some customers even cancel their purchase if they are not helped quickly enough with their questions. Want to learn more about the facts of providing customer service in today’s modern age? Download the infographic.

As an organization, you regularly have to deal with the processing of incoming invoices. An optical character recognition software is an easy way to process these. Your mailboxes in which invoices come in are linked to your business environment. The scan and recognize software automatically downloads and scans the purchase invoice using OCR and identifies which invoice fields are relevant. Download an overview of the advantages of OCR software.