Outdated business software packages are often used for a long time, while an up-to-date system can be of better service to your customers, among other things. It makes sense that you dread the process of implementing a new system. As long as your current system is still working fine, there is nothing to worry about. As soon as your system starts showing signs of aging, it is necessary to respond to this as soon as possible. We are happy to explain when you need to replace your current business software.
When should you replace your business software?
When your business software needs to be replaced depends on several factors. Sometimes, your current system no longer complies with new laws and regulations or various security problems that you cannot solve. In addition, the support of your existing software may also expire so that annoying bug fixes and incidents are no longer resolved. All in all, this means that you have to upgrade or replace your on-premise business software once every eight to ten years. If you choose to refresh or replace your system, you immediately enjoy three significant benefits.
1. Higher customer satisfaction thanks to modern business software
You may not realize it immediately, but outdated business software costs money. Your obsolete package is likely to run slowly, and business processes are not as optimized as would be possible with a modern package. The costs will add up quickly if you do not respond soon. Ultimately, it can lead to decreased customer satisfaction to leave for an organization that can meet its rapidly changing requirements. In addition, it will not be long before employees also make the switch to an organization that does use today’s technology.
2. Working from the cloud
Currently, outdated business software is often an on-premise package. Software in the cloud has become increasingly popular in recent years. Since the software is no longer on your server, your employees can log in anytime and anywhere via any device with the internet. You and your employees no longer have to go to the office to use the business software. Especially in the current time when we will work more from home, this is a valuable addition if you are replacing your outdated software.
3. Automatic bug fixes and updates for your safety
An essential advantage of software in the cloud is that your software is automatically updated. You do not have to do anything else for this, and you hardly notice it. Suppose you are currently using an outdated on-premise package. In that case, it is essential to check whether your version is still under basic support. Only the latest versions (2017 and 2018) of Microsoft Dynamics NAV are still provided with this support. The basic support means that you can use support for incidents and bug fixes. Your system will be provided with essential updates if there are changes in legislation and regulations. The extended support often continues for a little longer to ensure that you still receive security updates. If it has also expired, you run a high risk of cybercriminals and hackers outsmarting you. With the software in the cloud, you no longer have to worry about this.