Resource planning software for service & maintenance
Resource planning from Bluace is a graphical scheduling solution for service and maintenance organizations, built on Microsoft Dynamics 365 Business Central. The tool combines resource planning, capacity planning and field service scheduling in one digital planning board — with drag-and-drop, Outlook integration and automatic optimization of complex schedules.
Standard resource planning software
Scheduling field engineers stays clear and manageable for the dispatcher or planner thanks to our standard resource planning software. You can see at a glance which engineer is assigned to which job and how their day looks. Beyond workforce scheduling, the software shows which parts are present in each service van, making it easy to assign the right engineer to an emergency call. This avoids situations where an engineer arrives on site without the right materials to complete the job.
Scheduling tool with Outlook integration
Our scheduling tool is built on Microsoft and therefore integrates seamlessly with your existing Microsoft applications. If your organization already uses Microsoft Office 365, our resource planning software is directly integrated with Microsoft Outlook. You can assign or schedule tasks from Outlook, and they will automatically appear on the digital planning board. The integration works both ways, so any change made on the graphical planning board is reflected in Outlook in real time.
Graphical drag-and-drop planning board
In addition to our standard resource planning software, you can use our graphical planning board to schedule resources visually with a ‘drag-and-drop’ function. Dragging tasks and assigning them to engineers makes scheduling clear and easy. The dispatcher gets full visibility into available capacity for emergency calls. The planning takes into account the parts each engineer carries, so jobs are only assigned to engineers who have the right materials with them. The dispatcher also sees the location of each engineer in real time, helping to estimate travel time and choose the best engineer for the job. If you work with field service engineers, also have a look at our field service planning software.
Optimized resource planning
As an extension to the graphical planning board, you can also automatically optimize schedules. This is particularly useful for organizations dealing with complex planning and optimization challenges. Our optimized resource planning software takes into account field engineers, job locations, available time and required materials. When capacity planning is in order, dispatchers spend less time scheduling routine work and can focus on exceptions and urgent calls. Choosing between different planning packages? Read our comparison service planner vs. project planner.
Key features of our resource planning software
Everything you need to schedule resources, field engineers and projects efficiently — in one planning tool.
Graphical drag-and-drop board
Drag tasks straight to the right engineer. Full visibility into available capacity for emergency calls.
Resource & field service scheduling
Schedule personnel, equipment and vehicles in a single overview — including holidays, sick leave and certifications.
Capacity planning
Monitor utilization at the weekly, monthly and quarterly level. Anticipate peaks and troughs before they hit.
Microsoft Outlook integration
Two-way sync between the planning board and Outlook. Updates are visible to engineers in real time.
Automated optimization
Takes location, travel time, available hours and required materials into account to produce the optimal schedule.
Native in Business Central
Native integration with Microsoft Dynamics 365 Business Central. One system for planning, service, inventory and finance.
Frequently asked questions about resource planning
What is resource planning software?
Resource planning software is a digital scheduling tool that helps organizations plan and monitor resources, field engineers, projects and capacity. Good resource planning software combines a graphical planning board, drag-and-drop, capacity planning, and integration with existing systems such as Microsoft Outlook and Dynamics 365 Business Central.
What is the difference between resource planning and field service scheduling?
Resource planning covers the broader allocation of people, equipment and materials over time, while field service scheduling specifically focuses on assigning the right engineer to the right job in the field. Bluace combines both in a single solution: resources are planned at strategic level and engineers are scheduled at operational level on the same digital planning board.
Which resource planning software suits service and maintenance organizations?
For service and maintenance organizations, resource planning software built on Microsoft Dynamics 365 Business Central is the best fit. The Bluace planning tool supports field service scheduling, service van inventory, travel time calculation, and automatic optimization of complex schedules.
Does the planning tool work with Microsoft Outlook?
Yes. Our resource planning software is fully integrated with Microsoft Outlook. Tasks scheduled in Outlook automatically appear on the digital planning board, and any change made on the planning board is reflected in Outlook in real time.
Can the software schedule automatically?
Yes. The optimized resource planning module takes into account location, available hours, available engineers and required materials. The software automatically calculates the optimal schedule, leaving the dispatcher to handle only exceptions and urgent calls.
How much does Bluace resource planning software cost?
Pricing depends on the number of users, the modules required (standard, graphical or optimized), and your existing Microsoft licenses. Request a free demo for a tailored quote.
More questions? Visit our full FAQ page with answers about cloud, security, integrations, implementation and pricing.
Interested in resource planning software for your organization?
Our sales team is happy to help.
Shiwan Roepa
+31 85 – 8200802
info@bluace.nl
