The all-in-one service and maintenance software
Do you work with objects, and is it important to record where the item is installed or mounted? These items are technical installations in the broadest sense of the word, such as solar panels, boilers, or extensive complex technical facilities. We know how important it is to record the administration on the installation instead of on the client or location. The Technical Management solution from Bluace is an all-in-one service and maintenance software that secures all business processes around your installations and objects.
Your business’s core is probably focused on recording, maintaining, and providing insight into the assets. The recording starts with saving information such as the type, configuration, and address where it is installed. This way, you can always find which asset is present where and you can carry out (preventive) maintenance at the right times.
As soon as you have installed the objects, it is common to conclude maintenance contracts. These agreements provide periodic invoicing and work but can also concern emergency jobs. Our service and maintenance software offers the possibility to add a maintenance contract to the object or installation. You can follow a template for standard contracts or record a specific appointment for each customer. This way, you have always arranged all periodic invoicing but still have the flexibility to make adjustments.
During the performance of your work, you have to deal with two different activities. Periodic (preventive) maintenance is required on an existing installation, and you have to complete emergency jobs. Our Technical Management solution has various modules to make planning easy.
Field Service App
To seamlessly connect your employees in the office and the field service, you can use our Field Service App. Installers no longer have to go to the office first and leave directly from home to the customer. Your technicians are always in contact with the office staff via smartphone or tablet. Is a job overdue, or are you receiving an urgent order? Planners can easily make changes to the schedule, and installers can see this directly via the app. Register all consumed materials and hours, so the financial department immediately has all the necessary information for the correct invoice.
Our service and maintenance software is a Software as a Service (SaaS) solution, which means that the software works entirely in the cloud. The software is no longer installed on your server but runs via the cloud on any device with an internet connection. As a result, your company information is available anytime, anywhere, on any device, and you have insight into your business processes at any time. You will also receive automatic updates and additions of new functionalities without having to perform additional updates.