The first step towards collective sustainable heat
Energy Bridge is the full-service heat partner for making collective installations in existing buildings more sustainable and relieves housing associations and VvEs. The experienced Energy Bridge specialists take care of the complete heat transition in the building. They do this based on a unique five-step approach, without users of the building experiencing any inconvenience. The first step? The free quick scan to map out which heating solution best suits your building.
What was Energy Bridge’s challenge?
“In April 2019, we started with three people, a laptop, a mobile, and a good idea. We had no history, no ballast, and we kept everything in Excel. The urgency in our market is, of course, increasing, so we quickly took steps, and tracking in Excel limited the growth of Energy Bridge. We also used a smaller accounting package for a short time, but we quickly grew out of it. We then started the search for a different package that can grow with our company in the future and fit well with our unique customer journey.”
How did Energy Bridge end up at Bluace?
“Initially, we asked around our network to map out what our options were. In the beginning, we were not so much looking for the Dynamics platform. However, it soon became clear that we could choose a standard package for the installation sector or a custom-based, flexible package. We ultimately chose the latter to work optimally with our unique customer journey. We then contacted Bluace via LinkedIn, and Bluace did everything to keep the relationship warm. We regularly received helpful tips about what to think about, which was very nice.”
How did the process go with Bluace?
“Energy Bridge is still starting, so the budget is not unlimited. The nice thing was that Bluace wanted to think along about this. We had the explicit wish to start with a smaller package to play around with it first and get used to it. Further optimization and growth will come later, which is no problem at Bluace. In addition, they made several pragmatic choices during the process, and the approach was good. We have switched from Excel to Dynamics 365 Sales in one step. Of course, you have to invest time to get used to the new working method, but the choice was conscious. We still get guidance to make sure we get the most out of it.”
What has the solution brought you?
“I think it’s fantastic that we can now link actions to everything. The planning is now precise, and that was simply impossible with Excel. Emails are easy to connect, and all those things run very smoothly. In principle, we have not been live for long, and it is not going smoothly, but we are convinced that it will pay off even more in the long term and can’t wait until we create more and more overviews.”