{"id":21083,"date":"2026-07-22T14:25:06","date_gmt":"2026-07-22T13:25:06","guid":{"rendered":"https:\/\/bluace.nl\/?p=21083"},"modified":"2026-07-28T14:34:23","modified_gmt":"2026-07-28T13:34:23","slug":"recap-customer-event-sparta-rotterdam","status":"publish","type":"post","link":"https:\/\/bluace.nl\/en\/news-en\/recap-customer-event-sparta-rotterdam\/","title":{"rendered":"Looking back on a successful customer event at Sparta Rotterdam"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull intro-video-blok is-layout-constrained wp-container-core-group-is-layout-b71fa2d7 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-cover alignfull is-light is-style-default has-ast-global-color-2-color has-text-color\"><img decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-block-cover__image-background wp-image-20837 size-full\" alt=\"Terugblik op een geslaagd klantevent bij Sparta Rotterdam\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/bluace-terugblik-klantevent.jpg\" style=\"object-position:55% 79%\" data-object-fit=\"cover\" data-object-position=\"55% 79%\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/bluace-terugblik-klantevent.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/bluace-terugblik-klantevent-300x200.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/bluace-terugblik-klantevent-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-ast-global-color-0-background-color has-background-dim-30 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center alignwide has-ast-global-color-2-color has-text-color\" id=\"h-looking-back-on-a-successful-customer-event-at-sparta-rotterdam\" style=\"font-size:68px;font-style:normal;font-weight:700;line-height:1.3\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Looking back on a successful customer event at Sparta Rotterdam<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h1>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-25140111 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:var(--wp--preset--spacing--90);padding-bottom:0px;padding-left:var(--wp--preset--spacing--90)\"><div style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\" class=\"wp-block-post-date\"><time datetime=\"2026-07-22T14:25:06+01:00\">22 July 2026<\/time><\/div>\n\n\n<p class=\"wp-block-paragraph\">What a wonderful day it was! We look back with great pleasure on our customer event at the <a href=\"https:\/\/www.sparta-rotterdam.nl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sparta Stadium<\/a>, where customers, partners, and colleagues came together for a day full of knowledge sharing, inspiration, and valuable encounters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The day began with a joint plenary opening, after which participants could choose from various knowledge sessions. During these sessions, current topics were covered, such as <a href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/business-central\/\">Microsoft Dynamics 365 Business Central<\/a>, Customer Engagement &amp; Customer Service (CE\/CS), digitization of document flows, Peppol &amp; <a href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/business-central\/apps\/banking\/\">Banking<\/a>, and the latest developments within the <a href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/\">Microsoft Dynamics 365 platform<\/a>. Our speakers shared practical experiences, insights, and concrete tips that visitors could put into practice immediately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to the content program, there was plenty of opportunity to chat with each other. During the coffee and lunch breaks, great conversations took place, experiences were shared, and new contacts were made. Participants also got an exclusive behind-the-scenes look at the iconic Sparta Stadium during a tour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our prize draw added some extra excitement, giving participants the chance to win a Dutch World Cup away jersey. Of course, a fun closing was not missing either. During the plenary wrap-up, we reflected on the day together, and then ended the afternoon with a drink in the Skybox.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We want to thank all the speakers for sharing their knowledge and expertise, and of course, all attendees for their enthusiasm, involvement, and valuable contributions. Thanks to you, we can look back on a very successful edition.<\/p>\n\n\n\n<h2 id=\"h-the-day-s-schedule\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong><strong><strong><strong><strong><strong>The day&#8217;s schedule<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This was the program of our customer event:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>09:30 &#8211; 10:00: Arrival<\/li>\n\n\n\n<li>10:00 &#8211; 10:30: Plenary opening<\/li>\n\n\n\n<li>10:30 &#8211; 11:00: Knowledge sessions 1 &amp; 2<\/li>\n\n\n\n<li>11:00 &#8211; 11:15: Coffee break<\/li>\n\n\n\n<li>11:15 &#8211; 11:45: Knowledge sessions 3 &amp; 4<\/li>\n\n\n\n<li>11:45 &#8211; 12:45: Lunch<\/li>\n\n\n\n<li>12:45 &#8211; 13:15: Knowledge sessions 5 &amp; 6<\/li>\n\n\n\n<li>13:15 &#8211; 14:15: Tour of the Sparta Stadium<\/li>\n\n\n\n<li>14:15 &#8211; 14:45: Knowledge sessions 7 &amp; 8<\/li>\n\n\n\n<li>14:45 &#8211; 15:00: Plenary closing<\/li>\n\n\n\n<li>15:00 &#8211; 16:00: Drinks<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-the-knowledge-sessions\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong><strong><strong><strong><strong><strong>The knowledge sessions<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During the day, participants could choose from a variety of inspiring sessions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What&#8217;s new\/what&#8217;s next CE\/CS + Bluace<\/strong><br>Speaker: Tess van Gils (Bluace)<br>What new possibilities are there within Dynamics 365 Customer Engagement and Customer Service? Tess took the visitors through the most important new and upcoming features in Microsoft Dynamics 365 CE\/CS and also showed which innovations Bluace adds to this.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/Whats-new-whats-next-CE-CS-Bluace-klantevent-Bluace.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download presentation<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Scoring with Dynamics<\/strong><br>Speaker: Jelle Bodegom (Sparta Rotterdam)<br>How do you digitize the entire sales process within a single platform? Jelle talked about how Sparta Rotterdam moved from an outdated CRM system to an integrated Dynamics solution, in which quotes, contracts, and follow-ups are fully digitized.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Agents in Business Central<\/strong><br>Speaker: Maud van de Kuit (Bluace)<br>AI is playing an increasingly bigger role within Business Central. In this session, Maud showed which standard AI agents are available, how they work in practice, and how Bluace sees the use of AI within Business Central.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/Agents-in-BC-klantevent-Bluace.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download presentation<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Digitization of document flows<\/strong><br>Speaker: Gerjan Potjes (X-ICT)<br>Gerjan showed how Azure Document Intelligence is used to process incoming documents automatically. This creates greater control over contract agreements, enables faster detection of deviations, and significantly increases efficiency.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>30 Business Central tips in 30 minutes<\/strong><br>Speaker: Mark Landman (Bluace)<br>A practical session packed with handy tips and smart features within Business Central. Ideal for users who want to get even more out of their daily work.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/30-Business-Central-tips-in-30-minuten-klantevent-Bluace.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download presentation<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Peppol: electronic invoicing<\/strong><br>Speaker: Michiel Eggens (Continia)<br>Electronic invoicing via Peppol is getting closer and closer. Michiel explained what organizations can expect, what steps are needed, and what benefits the switch brings.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>From Payment Management to Banking<\/strong><br>Speaker: Michiel Eggens (Continia)<br>What changes come with the move from Payment Management to Banking? During this session, participants received practical tips to prepare well for it.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What&#8217;s new\/what&#8217;s next Business Central + Bluace<\/strong><br>Speaker: Maud van de Kuit (Bluace)<br>Maud wrapped up the program with the latest developments within Business Central and the additional solutions from Bluace. A look ahead at the innovations organizations can expect in the coming period.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/07\/Whats-new-whats-next-BC-Bluace-klantevent-Bluace.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download presentation<\/a><\/div>\n<\/div>\n\n\n\n<h2 id=\"h-check-out-the-aftermovie\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong><strong><strong><strong><strong><strong>Check out the aftermovie<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Curious about the day&#8217;s vibe or want to relive it a bit? Watch the aftermovie below to relive the highlights of our client event.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Bluace  Klant event Sparta event 2026 Aftermovie Dynamics CE, Business Central\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/yWwnxib9xGY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-default halfway-background has-ast-global-color-2-background-color has-background is-layout-constrained wp-container-core-group-is-layout-e351fa6c wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group alignwide is-style-shadow is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns alignwide has-ast-global-color-2-background-color has-background is-layout-flex wp-container-core-columns-is-layout-461897f4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 id=\"h-we-are-already-looking-forward-to-the-next-edition-see-you-then\" class=\"wp-block-heading\" style=\"margin-bottom:var(--wp--preset--spacing--40);font-size:28px;font-style:normal;font-weight:600\">We are already looking forward to the next edition. See you then!<\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-3fc47171 wp-block-group-is-layout-flex\">\n<p class=\"has-ast-global-color-0-color has-text-color wp-block-paragraph\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0vw;font-size:16px;font-style:normal;font-weight:400\"><strong>Linde van der Velde<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0vw;font-size:16px;font-style:normal;font-weight:400\">+31858200802<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0vw;font-size:16px;font-style:normal;font-weight:400\">info@bluace.nl<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-4de74d12 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-2-color has-ast-global-color-4-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/contact\/\">Contact us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-2-color has-ast-global-color-4-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/online-consultation\/\">Book an online consultation<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-2-color has-ast-global-color-4-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/demo\/\">Request a demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image alignright size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde.jpg\" alt=\"Customer event Sparta\" class=\"wp-image-15627\" style=\"width:300px\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde-300x300.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde-80x80.jpg 80w, https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde-768x768.jpg 768w, https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde-400x400.jpg 400w, https:\/\/bluace.nl\/wp-content\/uploads\/2025\/02\/bluace-sales-team-linde-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What a wonderful day it was! We look back with great pleasure on our customer event at the Sparta Stadium, where customers, partners, and colleagues came together for a day full of knowledge sharing, inspiration, and valuable encounters.<\/p>\n","protected":false},"author":5,"featured_media":20838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[11],"tags":[],"class_list":["post-21083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Event Sparta: a look back at a successful day - Bluace<\/title>\n<meta name=\"description\" content=\"Experience the Bluace Customer Event at Sparta Rotterdam again. 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