{"id":8907,"date":"2024-04-04T13:16:37","date_gmt":"2024-04-04T12:16:37","guid":{"rendered":"https:\/\/bluace.nl\/microsoft-dynamics-customer-service\/"},"modified":"2026-07-03T14:42:36","modified_gmt":"2026-07-03T13:42:36","slug":"microsoft-dynamics-365","status":"publish","type":"page","link":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/","title":{"rendered":"Microsoft Dynamics 365"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull intro-video-blok is-layout-constrained wp-container-core-group-is-layout-b71fa2d7 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-cover alignfull has-ast-global-color-2-color has-text-color\" style=\"min-height:340px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient\" style=\"background:linear-gradient(110deg,#063055 0%,#1a4570 40%,#436a8e 75%,#6489aa 100%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center alignfull has-ast-global-color-4-color has-text-color\" id=\"h-microsoft-dynamics-365\" style=\"font-size:68px;font-style:normal;font-weight:700;line-height:1.3\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-2-color\">Microsoft Dynamics 365<\/mark><\/h1>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-62313de3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id=\"h-what-is-dynamics-365\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong>What is Dynamics 365?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Microsoft Dynamics 365 is a collection of intelligent business applications that help organizations manage their business processes and customer relationships more efficiently. The platform brings together enterprise resource planning (ERP) and customer relationship management (CRM) functionalities into one integrated solution. Below are some key features of Microsoft Dynamics 365:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ERP capabilities:<\/strong> management of finance, supply chain, operations, and human resources;<\/li>\n\n\n\n<li><strong>CRM capabilities:<\/strong> management of sales, customer service, field service, and marketing;<\/li>\n\n\n\n<li><strong>Integration:<\/strong> seamless integration with other Microsoft products such as Office 365,<a href=\"https:\/\/app.powerbi.com\/home?experience=power-bi\" type=\"link\" id=\"https:\/\/app.powerbi.com\/home?experience=power-bi\" target=\"_blank\" rel=\"noreferrer noopener\"> Power BI<\/a>, and <a href=\"https:\/\/azure.microsoft.com\/en-us\/pricing\/purchase-options\/azure-account\/search?icid=free-search&amp;ef_id=_k_EAIaIQobChMI_LyO0ZfXjQMVQZ6DBx12vwJ8EAAYASAAEgLzvPD_BwE_k_&amp;OCID=AIDcmmy4pl1olr_SEM__k_EAIaIQobChMI_LyO0ZfXjQMVQZ6DBx12vwJ8EAAYASAAEgLzvPD_BwE_k_&amp;gad_source=1&amp;gad_campaignid=1635074595&amp;gbraid=0AAAAADcJh_vEzwvYfXp78HVGtgbaYOr1z&amp;gclid=EAIaIQobChMI_LyO0ZfXjQMVQZ6DBx12vwJ8EAAYASAAEgLzvPD_BwE\" type=\"link\" id=\"https:\/\/azure.microsoft.com\/en-us\/pricing\/purchase-options\/azure-account\/search?icid=free-search&amp;ef_id=_k_EAIaIQobChMI_LyO0ZfXjQMVQZ6DBx12vwJ8EAAYASAAEgLzvPD_BwE_k_&amp;OCID=AIDcmmy4pl1olr_SEM__k_EAIaIQobChMI_LyO0ZfXjQMVQZ6DBx12vwJ8EAAYASAAEgLzvPD_BwE_k_&amp;gad_source=1&amp;gad_campaignid=1635074595&amp;gbraid=0AAAAADcJh_vEzwvYfXp78HVGtgbaYOr1z&amp;gclid=EAIaIQobChMI_LyO0ZfXjQMVQZ6DBx12vwJ8EAAYASAAEgLzvPD_BwE\" target=\"_blank\" rel=\"noreferrer noopener\">Azure<\/a>;<\/li>\n\n\n\n<li><strong>Customizability: <\/strong>highly customizable to meet the specific needs of various industries and businesses.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/bluace.nl\/en\/about-us\/frequently-asked-questions\/\">Frequently Asked Questions<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-2-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-offset-left\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg\" alt=\"Screenshot van Dynamics 365 Field Service op een desktop\" class=\"wp-image-3322\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service-300x200.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-62313de3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-0-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-offset-right\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/04\/gasketelwet-installatie-cvketel.jpg\" alt=\"Installatiemonteur installeert een cv-ketel volgens de regels van de Gasketelwet\" class=\"wp-image-2223\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/04\/gasketelwet-installatie-cvketel.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2021\/04\/gasketelwet-installatie-cvketel-300x200.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2021\/04\/gasketelwet-installatie-cvketel-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id=\"h-example-an-installation-company-for-hvac-systems\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong><strong>Example: an installation company for HVAC systems<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Challenges:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Challenges in planning and deploying technicians for installations and maintenance work;<\/li>\n\n\n\n<li>Insufficient insight into stock levels of parts and materials;<\/li>\n\n\n\n<li>Challenges in recording and managing customer history and service requests.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solutions with Dynamics 365:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/bluace.nl\/en\/industries\/service-maintenance\/resource-planning\/\" type=\"link\" id=\"https:\/\/bluace.nl\/en\/industries\/service-maintenance\/resource-planning\/\">Technician planning and deployment:<\/a> <\/strong>With the Field Service module, the company can efficiently schedule technicians and assign them to installation and maintenance work. This leads to better utilization of available resources and shorter waiting times for customers;<\/li>\n\n\n\n<li><strong>Inventory management: <\/strong>The ERP functionalities support the company in managing and monitoring parts and materials <a href=\"https:\/\/bluace.nl\/en\/news-en\/inventory-management-service-and-maintenance-organizations\/\" type=\"link\" id=\"https:\/\/bluace.nl\/en\/news-en\/inventory-management-service-and-maintenance-organizations\/\">inventory <\/a>in real time. This prevents shortages and ensures that technicians always have the necessary parts available during their work;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/call-center\/\" type=\"link\" id=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/call-center\/\">Customer history and service requests:<\/a> <\/strong>thanks to the CRM functionalities, the company can centrally manage all customer interactions and service requests. This gives technicians and customer service representatives access to complete customer profiles and historical data, contributing to more personal and efficient service;<\/li>\n\n\n\n<li class=\"has-link-color wp-elements-73ea9f8f6ebc28ee1a35638b6374f08d\"><strong>Integration:<\/strong> Dynamics 365 integrates seamlessly with other Microsoft solutions, such as Office 365 and Power BI. This allows employees to collaborate more efficiently and analyze data to make better-informed business decisions.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">By implementing Dynamics 365, an installation company can improve operational efficiency, increase customer satisfaction, and optimize overall service quality.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-62313de3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id=\"h-dynamics-365-sales\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong>Dynamics 365 Sales<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Companies looking to improve their sales processes and strengthen customer relationships can benefit greatly from a powerful CRM solution like <a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/products\/sales?market=nl\" type=\"link\" id=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/products\/sales?market=nl\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Dynamics 365 Sales<\/a>. This platform offers a range of tools to manage leads, sales opportunities, and customer interactions efficiently. Sales representatives can easily capture and analyze customer data, which helps them make better-informed decisions. Integration with Microsoft products such as Outlook, Teams, and Power BI makes collaboration within teams easier and more effective. Additionally, Dynamics 365 Sales offers advanced analytics for sales forecasting and performance monitoring, enabling organizations to refine their strategies and increase revenue.<br>Furthermore, AI-driven insights enable sales teams to respond to customer needs and capitalize on new opportunities proactively. The flexible and scalable platform aligns with the needs of any organization, regardless of sector or size. Thanks to its user-friendly interface and extensive support, it represents a valuable investment for companies seeking to optimize their sales operations.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-4-background-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/sales\/\">Microsoft Dynamics 365 Sales<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-1-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-offset-left\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-dynamics-365-customer-engagement.jpg\" alt=\"Dynamics 365 Sales\" class=\"wp-image-19012\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-dynamics-365-customer-engagement.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-dynamics-365-customer-engagement-300x200.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-dynamics-365-customer-engagement-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-62313de3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-0-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-offset-right\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2024\/10\/bluace-dynamics-365-customer-service.jpg\" alt=\"Enthousiast over dynamics 365 Koen\" class=\"wp-image-13589\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2024\/10\/bluace-dynamics-365-customer-service.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2024\/10\/bluace-dynamics-365-customer-service-300x200.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2024\/10\/bluace-dynamics-365-customer-service-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id=\"h-call-center-amp-customer-self-service\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong>Call Center &amp; Customer Self Service<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Companies striving for excellent customer service can benefit from a comprehensive solution that streamlines customer interactions and enables service teams to work more efficiently.<a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/products\/customer-service?market=nl\" type=\"link\" id=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/products\/customer-service?market=nl\" target=\"_blank\" rel=\"noreferrer noopener\"> Microsoft Dynamics 365 Customer Service<\/a> offers a wide range of tools and features for this purpose. The platform enables effective management of customer inquiries and issues across various channels, including phone, email, chat, and social media. This ensures a consistent and seamless customer experience, regardless of the chosen communication channel. Additionally, it features an extensive<a href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/dynamics-365-customer-self-service\/\" type=\"link\" id=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/dynamics-365-customer-self-service\/\"> knowledge base and self-service portals<\/a>, allowing customers to find answers to frequently asked questions quickly. With built-in artificial intelligence (AI) and machine learning, D365 Customer Service helps companies predict customer needs, deliver personalized service, and automate routine tasks. This allows employees to focus on more complex issues. Finally, the platform offers extensive analytics and reporting, enabling organizations to evaluate their service performance, measure customer satisfaction, and identify areas for improvement.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-4-background-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/call-center\/\">Call Center<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-4-background-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/dynamics-365-customer-self-service\/\">Customer Self Service<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-62313de3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id=\"h-calculation\" class=\"wp-block-heading\" style=\"font-size:28px;font-style:normal;font-weight:600\"><strong>Calculation<\/strong><\/h2>\n\n\n\n<p class=\"has-link-color wp-elements-b38a9d119d98bd8f0c863ad586775257 wp-block-paragraph\">Companies looking to gain better control over their cost and project calculations can benefit from an integrated solution such as Microsoft Dynamics 365 Estimate. This platform supports organizations in preparing, managing, and optimizing calculations, providing better insight into margins, cost structures, and expected revenues. Users can easily compare scenarios, reuse existing calculations, and implement changes quickly. This contributes to greater accuracy and efficiency within the quotation process. Thanks to integration with other business processes, such as sales, projects, and finance, teams always work with up-to-date and consistent data. Additionally, advanced analytics and reporting support better-informed decision-making and risk mitigation. Due to its flexible design and scalability, Dynamics 365 Estimate is suitable for organizations looking to professionalize their estimating process and arrive at reliable quotations faster.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-4-background-color has-background wp-element-button\" href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/dynamics-365-calculation\/\">Calculation<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-ast-global-color-1-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-offset-left\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-microsoft-dynamics-365-calculatie.jpg\" alt=\"Een foto van een medewerker voor de Van Nelle Fabriek\" class=\"wp-image-18914\" srcset=\"https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-microsoft-dynamics-365-calculatie.jpg 1024w, https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-microsoft-dynamics-365-calculatie-300x200.jpg 300w, https:\/\/bluace.nl\/wp-content\/uploads\/2026\/02\/bluace-microsoft-dynamics-365-calculatie-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Dynamics 365 is a suite of intelligent business applications designed to help organizations manage their operations and customer relationships more effectively. It combines enterprise resource planning (ERP) and customer relationship management (CRM) features into a single platform.<\/p>\n","protected":false},"author":2,"featured_media":3323,"parent":3382,"menu_order":-400,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8907","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft Dynamics 365 - Bluace<\/title>\n<meta name=\"description\" content=\"Microsoft Dynamics 365 provides a powerful, flexible platform that helps businesses optimize and integrate processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics 365\" \/>\n<meta property=\"og:description\" content=\"Microsoft Dynamics 365 provides a powerful, flexible platform that helps businesses optimize and integrate processes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Bluace\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Bluace-100540918542692\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T13:42:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1518\" \/>\n\t<meta property=\"og:image:height\" content=\"1071\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Bluace1\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/\",\"url\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/\",\"name\":\"Microsoft Dynamics 365 - Bluace\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/bluace.nl\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/dynamics-365-field-service.jpg\",\"datePublished\":\"2024-04-04T12:16:37+00:00\",\"dateModified\":\"2026-07-03T13:42:36+00:00\",\"description\":\"Microsoft Dynamics 365 provides a powerful, flexible platform that helps businesses optimize and integrate processes.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/#primaryimage\",\"url\":\"https:\\\/\\\/bluace.nl\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/dynamics-365-field-service.jpg\",\"contentUrl\":\"https:\\\/\\\/bluace.nl\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/dynamics-365-field-service.jpg\",\"width\":1518,\"height\":1071,\"caption\":\"Screenshot van Dynamics 365 Field Service op een desktop\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/microsoft-dynamics-365\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bluace.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dynamics software &amp; apps\",\"item\":\"https:\\\/\\\/bluace.nl\\\/en\\\/dynamics-software-apps\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Microsoft Dynamics 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bluace.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/bluace.nl\\\/en\\\/\",\"name\":\"Bluace\",\"description\":\"Bluace: complete bedrijfssoftware voor technische dienstverleners\",\"publisher\":{\"@id\":\"https:\\\/\\\/bluace.nl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bluace.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Microsoft Dynamics 365 - Bluace","description":"Microsoft Dynamics 365 provides a powerful, flexible platform that helps businesses optimize and integrate processes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/","og_locale":"en_US","og_type":"article","og_title":"Microsoft Dynamics 365","og_description":"Microsoft Dynamics 365 provides a powerful, flexible platform that helps businesses optimize and integrate processes.","og_url":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/","og_site_name":"Bluace","article_publisher":"https:\/\/www.facebook.com\/Bluace-100540918542692","article_modified_time":"2026-07-03T13:42:36+00:00","og_image":[{"width":1518,"height":1071,"url":"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@Bluace1","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/","url":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/","name":"Microsoft Dynamics 365 - Bluace","isPartOf":{"@id":"https:\/\/bluace.nl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/#primaryimage"},"image":{"@id":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/#primaryimage"},"thumbnailUrl":"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg","datePublished":"2024-04-04T12:16:37+00:00","dateModified":"2026-07-03T13:42:36+00:00","description":"Microsoft Dynamics 365 provides a powerful, flexible platform that helps businesses optimize and integrate processes.","breadcrumb":{"@id":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/#primaryimage","url":"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg","contentUrl":"https:\/\/bluace.nl\/wp-content\/uploads\/2021\/09\/dynamics-365-field-service.jpg","width":1518,"height":1071,"caption":"Screenshot van Dynamics 365 Field Service op een desktop"},{"@type":"BreadcrumbList","@id":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/microsoft-dynamics-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bluace.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Dynamics software &amp; apps","item":"https:\/\/bluace.nl\/en\/dynamics-software-apps\/"},{"@type":"ListItem","position":3,"name":"Microsoft Dynamics 365"}]},{"@type":"WebSite","@id":"https:\/\/bluace.nl\/en\/#website","url":"https:\/\/bluace.nl\/en\/","name":"Bluace","description":"Bluace: complete bedrijfssoftware voor technische dienstverleners","publisher":{"@id":"https:\/\/bluace.nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bluace.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/pages\/8907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/comments?post=8907"}],"version-history":[{"count":6,"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/pages\/8907\/revisions"}],"predecessor-version":[{"id":20372,"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/pages\/8907\/revisions\/20372"}],"up":[{"embeddable":true,"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/pages\/3382"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/media\/3323"}],"wp:attachment":[{"href":"https:\/\/bluace.nl\/en\/wp-json\/wp\/v2\/media?parent=8907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}