{"id":19341,"date":"2026-04-08T14:33:20","date_gmt":"2026-04-08T13:33:20","guid":{"rendered":"https:\/\/bluace.nl\/?page_id=19341"},"modified":"2026-08-11T09:29:02","modified_gmt":"2026-08-11T08:29:02","slug":"support","status":"publish","type":"page","link":"https:\/\/bluace.nl\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n
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Support<\/mark><\/h1>\n<\/div><\/div>\n<\/div>\n\n\n
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Welcome to the support and knowledge base page of Bluace. As a Microsoft Dynamics 365 Business Central partner, we support installation companies, service and maintenance organisations and project organisations with smart software and services. Whether you are looking for a quick fix, need technical support or want to learn more about the possibilities of our solutions: we are here to help.<\/p>\n<\/div>\n\n\n

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How we support you<\/strong><\/h2>\n\n\n

At Bluace, we believe that good support goes beyond simply solving problems. We always look at the question behind the question: what are you trying to achieve and how can the system help you do it? Our support approach is built on three pillars: a 24\/7 support portal<\/a> for tickets, telephone availability for urgent issues, and tailor-made support agreements.<\/p>\n\n\n

Our specialists know your environment and can quickly take a look. We are available by phone and e-mail Monday to Friday from 08:30 to 17:00. Through the support portal you can create tickets and follow their progress 24\/7. For urgent outages outside office hours, the arrangements in your support agreement apply.<\/p>\n\n\n

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Go to the support portal<\/a><\/div>\n<\/div>\n<\/div>\n\n\n
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Our support channels<\/strong><\/strong><\/h2>\n\n\n